Export Sales Manager

While Opal's original expertise was in making children's eyewear fun and cheerful, over the years the teams have been keen to develop other areas of expertise tailored to the needs of opticians.

Today, Opal is the European leader in frames for children and teenagers, the French leader in low-price frames, and has become a major player in adult frames. With the DEMETZ brand, Opal is also an expert in the sports segment, thanks to its eyewear and goggles for sportsmen and women.

Opal is looking for a full-time Export Sales Manager on permanent contract.

Your main mission:
As an Export Sales Manager, you will be responsible for managing all stages of product import and processing. You will be entrusted with missions in the following areas:
- Order entry
- Preparation of pro-formas
- Direct communication with customers (availability, after-sales service, product characteristics, etc.)
- Preparation of shipping documents (commercial invoice, packing list, shipping labels)
- Responding to the specific needs of each country (Certificate of origin, Invoice, HS codes, MADE IN)
- Follow-up of order preparation in collaboration with logistics
- Resolve claims-related disputes
- Dispatch and management of customer samples
- Follow-up of customer payments in the event of delays
- Management of CROSS TRADE shipments (if applicable)
- Participation in monitoring subsidiaries' activity (if applicable)
- Participation in two optical trade fairs during the year

Skills required:
- 2 years' higher education in international trade
- Fluency in ENGLISH, SPANISH and/or ITALIAN
- Similar export experience recommended
- Knowledge of international regulations and customs formalities
- Good customer relations
- Good command of office automation tools, ideally Navison ERP (Business Central)

What we offer :
- A permanent contract with an attractive salary
- Position based in Lyon 9
- A dynamic and friendly open-space working environment.
- Benefits: Daily transportation, 1 day of telecommuting, new premises, group exercise classes.
- Hours: 39h/week, Monday to Friday, daytime.
- A rapid two-stage recruitment process: interview with the HR department, followed by an interview with the head of the ADV Export department.
Would you like to give your career a new boost?

Join us as soon as possible and become a key player in our success, helping to make the view more beautiful, for all our customers, big and small!
Apply now and come live an adventure in style with Opal!

Services: ADV
Type of contract: OPEN-ENDED
Places of work: Limonest Lyon
Entity: Opal

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